“Meryl is an extremely experienced and innovative leader with a great understanding of organisational strategy, having held significant leadership positions in both the supply-side and sales operations of BT. My contact with Meryl began when BT was initially privatised and the company transformed from a traditional PTT to a competitive commercial enterprise. Meryl has since advised me and coached business strategy for me in a number of organisations.”
Group Business Development Director, Recruitment Company

“Following a disappointing result for promotion, I started coaching sessions with Meryl. I found my time with her was both inspiring and rewarding. I was very focussed on the end goal of promotion, and she was able to concentrate me on what was important as well as all of the softer skills that I wouldn’t have thought about, so we spent time on body language, expression, role models etc. I found that I looked forward to my sessions with Meryl and she kept me on my toes. She is truly gifted at coaching and makes you feel comfortable whilst stretching you to reach your maximum potential.”
Director, Deloitte

“Meryl is very approachable and a great listener. She offers practical and sound advice, mainly on a professional basis, but she is also helping me to attain a better work/home life balance. Her coaching methods are very adaptable which suit me far better than prescriptive sessions.”
Managing Director, Social Enterprise

“Meryl is an extremely effective leader who is able to translate the business objectives back to individuals and the impact they can have on achieving these. I was always impressed with the time she spent developing individuals both within her team and beyond. Her coaching helped me develop my leadership style and gave me valuable skills to assist with effectively managing and developing my own team.”
Procurement VP, Pharmaceuticals

“Meryl is always accessible and responsive . Taking the time to provide coaching and guidance but delivering this in a relaxed professional approach. Really well respected with a brilliant sense of humour and view of life experiences.” Business Solutions Manager, Telecommunications“I’d like to thank you for your support, encouragement and advice over the past 6 months. I always felt more challenged by the career change than the job itself, and your coaching has proved invaluable in the transition, creating a point of reference and source of perspective that will stay with me for some time. “
Director , Aerospace industry

“Meryl is a great leader because she cares about the people and the task. In her customer service role, she set a new vision for service and created a positive environment where her team and peers enjoyed working with her to drive the change. In the years I’ve known Meryl she has taken on many new challenges with relish, always finding a better way to do things and taking her people with her. She was a sought out mentor as much for her open, can-do style as her expertise and track record.”
Managing Director, Professional Services

“Over the number of years I’ve worked with and known Meryl she has personally supported with excellent coaching and development, and advised me in strategic and leadership areas.”
Procurement & Supply Chain Director, IT Services

Successful leadership does not happen by chance. The world’s best leaders share some common attributes.

Meryl can provide techniques and guidance to help you build and drive a successful organisation. Particular areas of focus include;

• Strategy development

• Culture change

• Understanding requirements

• Setting appropriate targets

• Balanced measures

• Driving innovation

• Delivering results

• Team and individual motivation

• Recognition

Programmes are tailored to meet specific client needs.

Meryl also provides bespoke leadership programmes for women in business.

Throughout my career I have coached and mentored teams and individuals to achieve more than they had previously thought they were capable of. I am widely read in all areas of management science and workplace psychology, and have experience of putting theory into practice in challenging work environments. Clients tell me that I am insightful and empathetic, and that they value my ability to raise their sights above immediate issues to focus on the bigger picture.

I have worked with senior executives across a range of organizations and settings. My interventions vary depending on my clients ‘specific circumstances. I have helped clients in such areas as increasing their boardroom impact, developing their personal leadership brand or hitting the ground running in a new role. Whilst I enjoy executive coaching across a broad range of issues and challenges, there are a couple of areas where I have a particular passion;

● Helping executives manage difficult relationships more productively. Many senior executives have ticked all of the boxes in terms of experience and intellect, but still struggle to gain effective traction with their stakeholders. Being able to work effectively with teams, customers and colleagues is a pre-requisite of success in most senior roles. Understanding the dynamics and politics of the situation is crucial to preparing effective strategies to better manage difficult relationships more productively. I have significant experience of working at senior levels in large organisations and understand the importance of managing relationships in a way that supports the values and culture of the organisation.

● Helping women fulfil their potential. Although it is now over 30 years since the Sex Discrimination Act became law there are still many areas in which women have yet to achieve full equality. One in four FTSE 100 companies has no women on the board of directors and women are hugely underrepresented in both senior executive and non executive positions -only 11% of new non-executive directors appointed to FTSE 100 firms in 2008 were women. In a traditionally male oriented workplace women can have specific development and career planning needs that can be effectively addressed through executive coaching. Having had a successful executive and non-executive career myself and having coached a significant number of female executives, I can bring support and insight to coaching in this area.


Business Career

I have extensive experience of working in senior executive positions in large organisations, and have led major change programmes of significant scale and scope. I spent many years working in the telecommunications industry, mostly with BT plc where I was Chief Procurement Officer from 2001 to 2007. In this role I was responsible for all of BT’s procurement, supply chain, logistics and property functions, with a spend budget of over £7bn per annum. During this period I was also the group wide Corporate Social Responsibility Champion for BT. Previous roles at BT included leading the 13000 strong field engineering team providing customer services for the South of England, and heading up the Customer Project Management team which delivered major IT and telecoms change programmes to public and private sector organizations. I have also held a number of non executive positions in the private and voluntary sectors, spanning start ups, established Plc’s, member organizations and publicly funded organizations. From this experience I have gained insight into how organisations function, how overt and covert decision making processes work, how relationships and politics can be recognised and managed and how strategy, goals and values need to be aligned for success. I have a wide and vibrant network across the business community.


Education, Qualifications, Professional Positions

BA (Open)
Currently studying MSc Organizational Behaviour, Birkbeck College, University of London (due to complete August 11)
Certified Coach (Tavistock Institute)
Senn Delaney Master Coach course
Member of the European Mentoring and Coaching Council
Fellow of the Chartered Institute of Purchasing and Supply
Fellow of the Royal Society of Arts
London Business School Global Consortium Programme Alumnae
Common Purpose Alumnae
Level A and B BPS certified
Non Executive Director Supplierforce
Non Executive Director James Latham Plc
Former Non Executive Director Gateway to London
Former Non Executive Director Institute of Telecoms Professionals
Former Member of the Board of Management, Chartered Institute of Purchasing and Supply
Member of the institute of Directors


Selected Client Companies

Client sectors include professional services, financial services, public sector, telecommunications, pharmaceuticals and aerospace.